SDM 2254
New Westminster, British Columbia, Canada
Location: 288 East Columbia Street, New Westminster, British Columbia, V3L 0E7 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To provide prompt and superior customer service at the retail postal outlet. DUTIES & RESPONSIBILITIES: Customer Service Provides superior and efficient customer service Answers enquiries and resolves customer complaints regarding postal services Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge) Ability to upsell and recommend postal services and promotions to all customers Loss Prevention Ensures loss prevention systems and procedures are...