Manager-Real Estate

Status: Full Time

Schedule: Regular

Overview

You'll join National Building Operations, a team that keeps TELUS' network running reliably across the country. You'll lead a dedicated team of technicians responsible for managing power and cooling systems across network sites, ensuring the critical infrastructure that powers TELUS' connectivity never skips a beat. This is a hands on leadership role where you'll balance strategic oversight with technical expertise, working alongside internal teams and external partners to maintain operational excellence. There's genuine camaraderie, authentic collaboration, and a shared sense of purpose around keeping TELUS' network operational and reliable.

Responsibilities

Lead and mentor a team of technicians, conducting regular one on ones and providing feedback to support their development and performance

Oversee preventative maintenance schedules and alarm management across network sites, ensuring systems operate at peak reliability

Manage relationships with external vendors to coordinate service delivery and maintain service level agreements

Oversee operational budgets and manage OPEX expenditures to ensure efficient and cost effective business operations. The successful candidate must demonstrate strong experience in budget planning, forecasting, variance analysis, cost control, and financial reporting

Drive continuous improvement initiatives and operational efficiencies across the Quebec region, identifying opportunities to optimize processes and reduce costs

Collaborate with cross functional teams including Capital Planning, Project Management Delivery, and Network Operations to align on priorities and resolve complex operational challenges

The manager will be responsible for operations and maintenance of ILEC, non ILEC and QIDC

Oversee the performance and delivery of services by BGIS, the third party service provider responsible for operations and maintenance activities at non ILEC sites across Quebec

Qualifications

6 years of experience in managing operations teams, critical infrastructure reliability, or similar roles

Technical background through post secondary education in engineering, facilities management, or equivalent hands on experience in critical real estate infrastructure operations

Fluency in French, with English proficiency for cross functional communication

Demonstrated leadership ability to inspire, motivate, and develop team members through mentoring and constructive feedback

In depth technical knowledge of power and cooling systems, HVAC, and building automation systems

Proven experience with Computerized Maintenance Management Systems (CMMS) and building management tools

Advanced proficiency with SAP or similar enterprise resource planning systems for budget and financial management

Strong experience in incident management, root cause analysis, and driving operational excellence initiatives

Great to haves

Experience working in telecommunications or managing critical infrastructure in data centers

Knowledge of AI and machine learning applications for predictive maintenance and intelligent automation systems

Familiarity with telecom industry standards and best practices for building operations and network reliability

Language Requirement

Basic knowledge of English is required because you will occasionally interact in English with external parties such as clients, suppliers, candidates, external partners, etc.; interact in English with internal parties (colleagues, internal partners, stakeholders, etc.) as part of this position's main responsibilities given its provincial scope.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Compensation

Salary Range: $109,000 - $202,000

Performance Bonus or Sales Incentive Plan: 20%

Benefits

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more

EEO and Accommodation

We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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Status: Full Time

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Lead and mentor a team of technicians, conducting regular one on ones and providing feedback to support their development and performance

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• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

• Flexibility to work in office, virtually or a combination of both, based on the role's requirements

• Generous company matched pension and share purchase programs

• Opportunity to give back to communities in which we work, live and serve

• Career growth and learning & development opportunities to develop your skills

• And much more

Work Hours

Full Time