Assistant Store Manager

Overview

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well . At Real Canadian Superstore, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Role importance: Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service and demonstrate leadership by managing employees and effectively planning.

What you'll do

• Present yourself as a role model when providing efficient and courteous customer service.
• Resolve and manage customer complaints effectively according to established guidelines.
• Demonstrate leadership by providing positive and effective resolution to customer and team member concerns.
• Encourage store employees to take ownership of their performance and career development plans; follow up regularly.
• Maintain ongoing communication with internal colleagues from various departments to improve overall business results.
• Coordinate and communicate with company buyers on what items to purchase for a store's inventory and supervise merchandising efforts.
• Promote Shoppers Home Health Care sales of equipment and services through personalized and professional advice and consultation.
• Manage and maintain materials and stocked product inventory.
• Plan and implement events successfully.
• Achieve staffing objectives by recruiting and evaluating job candidates.
• Schedule employees efficiently to improve productivity, profitability and margins.
• Continuously train staff to meet company standards.
• Protect company assets and improve profitability by developing and implementing security and safety programs for employees and customers.
• Pursue succession planning to ensure employees are developed to fill needed roles.
• Ensure employee awareness of safety and emergency procedures.
• Understand and support store operations, policies and procedures.
• Commitment to promoting a workplace of inclusiveness and belonging.

What you bring

• Good communication and presentation skills to instruct individuals and groups on the use, maintenance and servicing of equipment.
• Ability to develop and maintain client contacts.
• Ability to work in a fast-paced environment.
• Complies with health and safety regulations.
• Demonstrates a commitment to achieving meaningful results.
• Displays unwavering commitment to our values.
• Demonstrates understanding of the organization's mission and strategies.
• Acts in accordance with policies and procedures.
• Detail oriented.
• Effective verbal and written skills.
• Ability to work independently.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business. We focus on Environment, Sourcing and Community, and our CORE Values - Care, Ownership, Respect and Excellence - guide our decision-making through our Blue Culture. We offer progressive careers, comprehensive training, flexibility, and other competitive benefits.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We value diverse perspectives that we can add to our team. We are committed to diversity, equity and inclusion and to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to disability can be made at any stage of application and employment.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l'embauche: $65,000.00 - $75,000.00 per year. The Company uses artificial intelligence for screening and selection of applicants. This posting is for an existing vacancy.

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Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well . At Real Canadian Superstore, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

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Role importance

Ul

• Present yourself as a role model when providing efficient and courteous customer service.
• Resolve and manage customer complaints effectively according to established guidelines.
• Demonstrate leadership by providing positive and effective resolution to customer and team member concerns.
• Encourage store employees to take ownership of their performance and career development plans; follow up regularly.
• Maintain ongoing communication with internal colleagues from various departments to improve overall business results.
• Coordinate and communicate with company buyers on what items to purchase for a store's inventory and supervise merchandising efforts.
• Promote Shoppers Home Health Care sales of equipment and services through personalized and professional advice and consultation.
• Manage and maintain materials and stocked product inventory.
• Plan and implement events successfully.
• Achieve staffing objectives by recruiting and evaluating job candidates.
• Schedule employees efficiently to improve productivity, profitability and margins.
• Continuously train staff to meet company standards.
• Protect company assets and improve profitability by developing and implementing security and safety programs for employees and customers.
• Pursue succession planning to ensure employees are developed to fill needed roles.
• Ensure employee awareness of safety and emergency procedures.
• Understand and support store operations, policies and procedures.
• Commitment to promoting a workplace of inclusiveness and belonging.

Li

Good communication and presentation skills to instruct individuals and groups on the use, maintenance and servicing of equipment.

Work Hours

Full Time