Summer User Support Technician Role

Work as a User Support Technician this summer through the Canada Summer Jobs program. Engage in hands-on technical support to help users navigate business systems and resolve issues. This role is ideal for individuals aged 15-30 looking to develop their technical skills in a collaborative environment.

You will interact directly with users, troubleshoot various technical issues, and provide user training and guidance. This position offers the chance to grow your knowledge of IT support in a practical setting. Key Responsibilities:

• Identify and document technical issues from users
• Troubleshoot service requests and apply solutions
• Support users in understanding business systems
• Setup and troubleshoot devices like desktops and printers
• Create and maintain documentation in the knowledge base Requirements:
• Must be between 15 and 30 years old
• College diploma or University degree in a related field
• Must be legally entitled to work in BC
• Familiarity with Microsoft 365 applications
• Commitment to confidentiality with user information Enhance your tech skills and assist users in your summer role as a User Support Technician!