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Stopgap Way

Head of Operations

Richmond, CanadaFull-timeMay 29, 2026

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Head of Operations

We are looking for an experienced Operations Lead to become the operational backbone across Systems, Executive Operations, Office Management, and Finance Admin. The role spans Systems, People Operations, Executive Support, Internal Operations, and Finance Admin, working closely with the CEO and COO to ensure the organisation runs smoothly, efficiently, and at pace as they continue to grow.

Salary: £50,000 - £55,000 per annum

Location: Greater London, Central London

Job Type: Permanent

Responsibilities
    • Own and maintain the core operational systems including CRM, project management tools, and internal documentation
    • Support the evaluation, implementation, and integration of new AI and operational tools
    • Identify opportunities to automate and improve operational efficiency
    • Manage internal workflows and communication systems
    • Oversee the day to day running of the HQ and coworking environment
    • Support the CEO and COO workflows and executive coordination
    • Support the angel syndicate and investment operations
    • Coordinate the day to day financial administration
Benefits
    • Play a central role in a fast growing, mission led organisation
    • High ownership and autonomy from day one
    • Opportunity to help scale one of Europe's most exciting innovation programmes
    • Hybrid working (2 days a week in the central London office)
    • Salary: £50k - £55k plus benefits
Qualifications
    • Spot problems, fix them, and build better processes
    • 8+ years' experience in operations and/or business support within startups, scale ups, or fast paced organisations
    • Strong experience across internal operations including systems, internal and HR processes, office management, and finance admin
    • Experience supporting senior leadership, including complex coordination and workflow management
    • Comfortable working across multiple priorities in a lean, high growth environment
    • Systems minded and confident with tools such as Notion, Asana, and CRM
    • Exposure to investment, venture, or financial operations would be a strong plus
    • Right to work in the UK - visa sponsorship is not available
Note

THIS IS NOT AN OFFICE MANAGER JOB.


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We are looking for an experienced Operations Lead to become the operational backbone across Systems, Executive Operations, Office Management, and Finance Admin. The role spans Systems, People Operations, Executive Support, Internal Operations, and Finance Admin, working closely with the CEO and COO to ensure the organisation runs smoothly, efficiently, and at pace as they continue to grow.

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Salary:

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  • Own and maintain the core operational systems including CRM, project management tools, and internal documentation
  • Support the evaluation, implementation, and integration of new AI and operational tools
  • Identify opportunities to automate and improve operational efficiency
  • Manage internal workflows and communication systems
  • Oversee the day to day running of the HQ and coworking environment
  • Support the CEO and COO workflows and executive coordination
  • Support the angel syndicate and investment operations
  • Coordinate the day to day financial administration

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Play a central role in a fast growing, mission led organisation

Work Hours

Full Time

Job details

Type
Full-time
Location
Richmond, Canada
Posted
May 29, 2026

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