• Vancouver, British Columbia, Canada
Jan 18, 2022
AlgaeCal Vancouver, British Columbia, Canada
Customer Loyalty Lead Stickiness: You understand why some customers stick-like-glue to their favorite brands. You're brilliant at interpreting data. You're a seasoned pro at writing clear, actionable reports. You can juggle a million projects at once - but always know which ones to tackle first. And you LOVE collaborating with a wide variety of stakeholders. If that sounds like you, and you know 101 ways to encourage customer loyalty - we've got a cracking opportunity for you to join our retention team. This job might be for you if you've got.... A degree in business or e-commerce. A resume that demonstrates your mastery of customer retention strategies. The analytical chops to uncover the actionable insights from our retention metrics. A solid understanding of consumer marketing. The ability to effortlessly manage multiple projects - from initial ideation to final delivery. This job will give you ALL the feels.... At AlgaeCal, we're driven by a single...
Jan 05, 2022
AlgaeCal Vancouver, British Columbia, Canada
Career with a heart! If you like helping people, and you want to feel supported in your work -- this is the opportunity for you. Every day, concerned people call the AlgaeCal helpline. They've just had bad news about their bones - and they're scared they might snap at any moment. But after talking with YOU, their fear will melt away. We call our Customer Care Representatives - Bone Health Consultants - and a typical day might include: Chatting with customers about their bone scans Answering questions about our supplements Helping customers place orders Talking with customers about possible medications interactions But most importantly, setting our customers up for MAXIMUM SUCCESS This opportunity is tailor-made for you if: You've got a solid customer service background. You get a kick out of helping people find that aha moment - where they go from despair to hope. You're organized. You're humble. You don't just accept feedback - you WANT feedback because you're...
Jan 01, 2022
AlgaeCal Vancouver, British Columbia, Canada
Junior Project Manager Vancouver, British Columbia, Canada Smooth Operator: You can masterfully juggle multiple projects. You can skillfully follow up on overdue tasks. You can anticipate business needs 6-months before your colleagues. You've already proven yourself in an Agile Scrum environment. If that sounds like you - we've got a cracking opportunity for you to become our new Associate Project Manager. Here are some of the things you'll be doing every day... Hosting sprint activities such as daily stand-ups and retrospectives. Writing stories, tickets, and tasks on Jira. Meeting with internal stakeholders to discuss new projects Support developers in their work by coordinating resources across our various departments. Support stakeholders with clear communication. Collaborate with AlgaeBuds to create accurate timelines for projects. Collaborate with our business unit leads to prioritize work Identify, assess and communicate project risks to the Director...