TELUS Corporation

  • Vancouver, British Columbia, Canada
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
Description Join our team Executive Reception for the executive floor at TELUS Garden, our corporate headquarters located in downtown Vancouver, British Columbia (BC), provides an exceptional customer experience for guests, customers and internal team members. The friendliness, professionalism and helpful style reflects our culture and commitment to delivering a positive and memorable experience and goal to become the most recommended company in the markets we serve, globally. Here's the impact you'll make and what we'll accomplish together As the Executive Receptionist, you will be a brand ambassador to our guests and customers and provide a warm and friendly experience for all including internal team members. With every interaction, in person, phone or email, you will leave the recipient with an exceptional customer experience reflective of the TELUS brand. Your friendly, helpful and professional style combined with exceptional organizational skills will contribute the...
May 28, 2022
TELUS Corporation Burnaby, British Columbia, Canada
Description Join our team and what we'll accomplish together The Future Friendly Home (FFH) Process & Performance Excellence (PPE) Team is a high performing team with exceptional engagement and strong impact to our TELUS business. We work hand in hand with Consumer Operations and stakeholders across Customer Experience (CE) and Customer Service Excellence (CSE) to drive efficient agent interactions and brag-worthy business outcomes. Our mandate is to deliver exceptional customer experiences and solutions; and we're on an exciting transformational journey as we continue to lean into digital capabilities and value generation. As a Business Analyst II, you will drive our strategic initiatives within the PPE Team. Your focus will be on improvement initiatives related to self-serve, simplification and enablement tools/system; enhancing our customers' ability to solve their inquiries. You will also eliminate inconsistent customer experiences and deliver improved efficiency...
May 28, 2022
TELUS Corporation Burnaby, British Columbia, Canada
Job Posting Restriction: "Posting restricted to all Part-time and Full-time team members with a minimum of 6 months experience in Mobility, team members must be headquartered in AB and BC only. Please note, your current status will remain as such if you are successful. Ex. PT status will remain PT and FT status will remain FT." Job Posting Start and End Date: 2022-05-26 to 2022-06-09 KEY PURPOSE: To provide customer service related to the loyalty and retention of clients through special campaigns and offering balanced solutions related to products, services or options in accordance with procedures, standards and practices. MAIN RESPONSIBILITIES: Client Loyalty and Retention Resolve client concerns, issues, analyze, optimize clients current account and secure contracts via inbound and outbound queues; assist clients with technical issues and resolve or refer to others. Promote telecom products and services to build relationships and loyalty to reduce churn;...
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
Description Join our team TELUS Smart Security & Automation is on a mission to reach 1M subscribers by the end of this year and in order to achieve this ambitious goal we are looking at multiple growth engines both organically and through acquisition. We are a small, nimble, fast-paced team who work in an entrepreneurial environment that provides a great place to innovate, iterate and drive measurable impacts for the business. We are looking for a high performing, self-starter to lead a team of exceptional people in a growth area of the business! Simply put, if you're bright, ambitious and up for a challenge, this is the place to be. Here's the impact you'll make and what we'll accomplish together: If you are the successful candidate, you will rally the team to strategize, plan and execute a variety of growth initiatives to achieve the security team's collective goal of rapid, positive growth and ultimately be in every home across Canada. You'll use your balance of...
May 28, 2022
TELUS Corporation Burnaby, British Columbia, Canada
Description Join our team We are seeking a motivated and forward thinking individual who has a passion for analytics, problem solving and continuous improvement. This individual will be able to combine both a strong technical background and business acumen to help us create a critical link between data analysis and business intelligence to help continuously improve our hiring process and end user experience. Here's the impact you'll make and what we'll accomplish together As a Performance Analysis Consultant, in collaboration with our team and key stakeholders you will leverage data from multiple sources to identify opportunities for improvement and efficiencies and provide actionable insights to support data-driven decision-making. You will establish and monitor key KPI's, research best practices, trending and benchmarks and develop recommendations that will solve complex talent-related issues. Here's how Implement best-in-class end-to-end analytical processes to...
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
Description Location: Vancouver Status: Full time Create awesome experiences for our clients. Join our team TELUS Health is looking for a full-time Fitness & Wellness Consultant in Vancouver. Here's the impact you'll make and what we'll accomplish together The Fitness & Wellness Consultant will be responsible for teaching a variety of group exercise classes, monitoring the gym, and promoting health and wellness to the gym facility membership. Here's how Supervision of a corporate fitness and wellness facility Providing virtual fitness (where required) and wellness programming Instructing and scheduling of fitness classes and monitoring participation Monitoring gym use to provide guidance and ensure safety of gym members Assisting in equipment maintenance management, including recommendations for purchasing new and replacing existing equipment Reporting of monthly and/or quarterly usage stats Facilitate the completion of GAQ...
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
Description Join our team The Business Planning and Financial Insights team within TELUS Customer Technology Excellence (CTE) is responsible for strategic business planning and opex management (approx. $1B annual basis). As trusted partners, we help solve complex business challenges and help achieve operational and strategic goals. We provide insights and recommendations that influence key decisions made by the CTE Leadership team. Decisions that optimize resources, minimize risks, drive operational excellence, impact customer and team member experiences, and shape future business growth & transformation. Here's the impact you'll make and what we'll accomplish together As a Business Consultant you will partner closely with Vice Presidents, their enablement teams and Finance to achieve business objectives within financial goals. Your drive for operational improvements, leadership and innovative thinking will help identify opportunities that will drive cost optimization...
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
Spearhead the development of market leading gaming platforms for TELUS Our team and what we'll accomplish together This is a rare opportunity to join the TELUS Esports and Gaming team as we build out the gaming and esports industry with segment defining innovative products, strategic partnerships, and net new services. Our team is responsible for spearheading the development of TELUS' consumer gaming strategy, and as a member of our team team you will bring the vision for innovative new services to life, by executing roadmap objectives and discovering high growth opportunities. This role is a high responsibility position, as this team bridges the product, marketing, and technical worlds as we design, build and enable capabilities that provide great experiences for customers while achieving the best business outcomes for TELUS. We strive to be a leader in the market for innovation, and this is your opportunity to join a unique team in this space within Canada. What you'll...
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
A bit about us We're a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you're helping us make the future friendly. We're committed to diversity and equitable access to employment opportunities based on ability-your unique contributions and talents will be valued and respected here. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.
May 28, 2022
TELUS Corporation Burnaby, British Columbia, Canada
Description Join our team We are a talented group of developers, designers and technology professionals designing leading-edge commerce experiences for TELUS. The Integrations and API team, part of the Chief Development Office, brings new ideas and products to market in a rapid fashion with a bias towards product delivery. We are building the future of the Home Solution and Business experience at TELUS by integrating multiple systems building on a cloud-native platform. Here's the impact you'll make and what we'll accomplish together You are an experienced, hands-on developer who has shipped medium to large-scale applications. You are a forward thinker who can strike a balance between the pragmatic needs of end users, and long-term growth and sustainment of the platform. As a Senior Software Developer on the Integrations and API team you will be helping to lead the development of integration of multiple systems that support our Home Solution and Business customers that...
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
Description Do you want to be part of a transformational journey and enable strategic decisions that will shape the future of Business Customer Experience in TELUS Business Solutions? Join our team today! Join our team TELUS Business Customer Experience (BCX) Team has embarked on a transformational journey to a national approach for the processes across our business value chain. As part of the Business Strategy & Transformations business unit, the BCX Process Management Team (PMT) will drive the strategic direction needed by the business that will have a large impact on the BCX long term strategy of simplification and standardization of processes. We are seeking forward thinking individuals with a passion for process, continuous improvement and deliver enablement success to join our BCX PMT. This is a career-shaping opportunity that will truly develop you into a strong leader at TELUS by working in and across our business environment. There will be potential career...
May 28, 2022
TELUS Corporation Burnaby, British Columbia, Canada
Description We are looking for technology enthusiasts like you to help us build Canada's digital future. Curious about state-of-the-art telecommunications technologies like 5G networks, cybersecurity and cloud computing? Passionate about starting your career in an environment that fosters innovation and enables you to make a real difference? Come join TELUS' Engineering and Technology Co-op Program and gain hands-on experience with our high-performing, innovative team that's at the forefront of building the technologies of the future. What will you work on? As a co-op student, you will get to work on many meaningful assignments with teams that envision and deliver TELUS' technology roadmap, network and service architectures, supply chain strategy, and design and standards. Our co-op program offers 4, 8, and 12 month terms and will provide you with a range of opportunities to learn about the leading-edge technologies involved in mobile, TV and broadband service...
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
Description Looking for a career, not just a job? Does the idea of business leadership and community involvement excite you? Are you a natural-born trailblazer with a competitive spirit who loves to guide and build successful teams? Are you a people person obsessed with delivering world class customer service? Are you ready to explore career opportunities with one of Canada's top employers? As a Store Manager with our TELUS family, you are first and foremost a leader. You will develop and coach your team in delivering an incredible customer experience while driving sales goals You will take the lead on bringing the TELUS brand to life in your community through charitable events and outreach within your region You will bring a sense of ownership and entrepreneurial spirit to running your store You have a passion to push performance and thrive in an exciting environment You understand accountability in all its forms and aren't afraid of it You will be given the...
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
Description Status : Regular Full-time (Monday to Friday, Days) Location : 200-808 Nelson St, Vancouver ( In-clinic position ) Create awesome experiences for our clients! TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we leverage the power of our leading-edge technology and focus on the uniqueness of each individual to create the future of health. Simply put, our team members across the country are united by their commitment to continuously innovate, make healthcare more accessible, and deliver improved health experiences for everyone. Let's create a healthier future, together! TELUS Health is Canada's leading provider of personalized health services, delivering integrated health management programs nationwide. Offering a full range of personalized care services and occupational health services from pre-employment screenings, to rehabilitative services for the ill or injured worker, to complete on-site clinic management,...
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
Join our team and what we'll accomplish together At TELUS, our technology and service innovation create a stronger and more caring world by enabling remarkable human, social and business outcomes. Through our Customers First promise, our team members build relationships with Canadians every day through simple, reliable and helpful experiences, while providing personalized solutions which enrich their lives using the power of technology. Our Supply Operations team is looking for a passionate and talented individual to lead a team which is focused on improving customer service and the performance of our business. The Manager, Purchasing and Inventory Management for TELUS' Home Solutions will collaborate with stakeholders including Product Development, Marketing, Field Operations as well as the extended Supply Operations team to deliver TELUS' Home Solutions products and services to our customers. You will be responsible for purchasing and planning inventory through TELUS partners...
May 28, 2022
TELUS Corporation Burnaby, British Columbia, Canada
Overview: We are the CX4 Dev Ops Team of the Chief Development Office at TELUS and our role at TELUS is to ensure that we deliver outstanding experiences for our customers using innovative technology. Our goal is to humanize digital first experiences through the use of innovative technology that can provide personalized and consistent interactions with customers. We have a culture of extreme ownership, and we strive to deliver faster to our stakeholders using agile and Dev Ops practices. The Risk Management portfolio is responsible for enabling TELUS to manage its credit risk and accounts receivables with innovative solutions including AI and behavioral analytics. We are looking for an energetic, collaborative and adaptable leader to lead our transformational journey to the Cloud and Dev Ops. As Manager, Information Services, you will lead a team of dynamic, innovative and committed technology professionals responsible for the strategy, roadmap and delivery of our...
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
Join our team TELUS Corporate Treasury is the place for you to grow your career. As a member of the TELUS Treasury Team, you will be at the hub of highly collaborative individuals who are motivated to partner with key external and internal stakeholders including Financial Reporting, Legal, Corporate Development, Tax and Investor Relations to achieve corporate financial goals. To be successful in the role, the candidate's strong analytical and organizational skills will be supported by the ability to adapt to a dynamic and internationally diverse environment. The position will report directly to the Assistant Treasurer of TELUS Corporation with job responsibilities being split between supporting the treasury needs of TELUS Corporation and those of the newly formed, fast growing and entrepreneurial culture of TELUS Agriculture. This position will also work closely with the Treasurer of TELUS Agriculture who is based in the USA. Here's the impact you'll make and what we'll...
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
Description The National Security Enablement (NSE) team, which consists of experienced analysts, consultants and recent graduates who exemplify the TELUS values, is looking for dynamic, enthusiastic, driven, and bright students currently specializing in Business, MIS, Engineering or Computer Science. Students interested in telecommunications with a passion for solving complex business problems, honing leadership skills and working on a fast-paced, fun, and challenging team is the ideal candidate. Here's the impact you'll make and what we'll accomplish together! Drive operational and strategic projects and programs to deliver on business goals Identify and drive operational improvements to TELUS by working with members from different areas of the organization and gain hands-on experience on a variety of end-to-end projects, giving you a chance to own your work Develop, implement, and evolve our performance analysis and reporting capabilities in partnership with various...
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
Our team and what we'll accomplish together Are you someone who is never satisfied with the status quo, solution-oriented, and looking to be part of a highly strategic team? This is an exciting opportunity within the Home Solutions Marketing Go To Market team where you will help drive acquisition of new Home Solutions customers within our existing Mobility customer base. You will be the central figure in driving the Home Solution cross-sell marketing strategy and getting cross-functional alignment to ensure its success. As a natural proactive leader, you will work with multiple stakeholders, business units and levels with a demonstrated ability to concept and deliver results. If you thrive in a high energy, high performance culture where every day brings new opportunities to test, learn and execute, then this role might be for you! What you'll do You enjoy thinking outside of the box and can successfully review large amounts of data to tell the story and present...
May 28, 2022
TELUS Corporation Vancouver, British Columbia, Canada
Join our team! The Strategy and Enablement team under Customer Technology Excellence is looking for an enthusiastic and talented Senior Business Analyst to assist in analysis and coordination of strategic programs at TELUS. In this role, the successful candidate will collaborate with various teams across the company to build and maintain a unified view of the program's performance and governance to guide senior leadership decisions. Here's the impact you'll make and what we'll accomplish together This is an exciting single contributor role and a career-shaping opportunity that will truly develop you into a business athlete and a distinguished leader, by working across business segments with senior leadership members and reporting into the PMO, under the guidance of the Director of Strategy & Governance PMO. You will operate in a dynamic, agile, fast-paced and strategic environment. In collaboration with extended team members, you will be accountable for the program's...