TELUS Corporation

Description Ready to create new opportunities in unchartered territory? Join our team By using our world-class networks, technology and services, we are enriching Canadians' lives, elevating the customer service experience every step of the way. The Customer Service Excellence team runs the heart of our consumer operations. As we continue to grow, we are looking for an inspiring Business Strategy Development Manager or Director to support multiple growth and transformation programs that will enhance our capabilities. As a former consultant with formal strategy consulting experience, you will lead the research, analytical insight and strategy formulation for our organization as well as coordinate programs that drive execution of the strategy. Here's the impact you'll make and what we'll accomplish together Working with the senior leadership team of Customer Service Excellence, your role is critical to developing and executing our 3-5 year strategy as you work on key...

Description Ready to grow a new business and transform an entire industry? Join our team Who we are: Mascon Mascon, based in Salmon Arm, has been a cable operator since 1983. A family-run business from the start, Mascon maintains its local roots with strong community involvement. We joined the TELUS team in January, 2017 and continue to operate and sell internet and TV over our cable network in 14+ communities throughout B.C. Here's the impact you'll make and what we'll accomplish together This is a career-shaping opportunity that will truly develop you into a business athlete and a distinguished leader in Mascon by working in and across our end-to-end Cableco category. We operate in a dynamic and ambitious growth environment, collaborating with teams across multiple functions. You will actively engage with stakeholders and partner teams to deliver extraordinary customer experiences within our Mascon operations. As a Client Service Representative on the Mascon team,...

Description You are a passionate, high-energy person who is excited about taking on things you've never done before and driving them to completion. You enjoy supporting all aspects of our customer experience, from marketing through to operations. As a Marketing Specialist, you will be managing the regional marketing strategy for New Growth Markets, ensuring our partners have the marketing and communication support required. You'll be part of a fast-paced team that looks to deliver results in a condensed time frame. You'll have the opportunity to take on passion projects that drive program performance and sales results. This position will start in May 2023 for 4 months. TELUS welcomes applicants for co-op positions from all backgrounds, including international students studying in Canada. If you are a full-time international student, then prior to the first day of your employment at TELUS you will need to provide us with a copy of either: A valid study permit issued or...

Description What does it mean to join our TELUS family? Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof We are passionate about people - our customers, our communities, and our team We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small We strive to ensure you have the support and resources you need to be successful at work and at home We offer the opportunity to work with all of our brands As a Team Member in our stores, you can expect to: Be part of a high performing team where your contributions are measured and recognized Create solutions for our customers by using the power of technology to improve their lives Work in a fast paced environment, where every day is different Engage with prospective and current customers in store, by...

Description Our Team and what we'll accomplish together: The Business Capital Leadership Team's intent is to maximize business returns and customer experience improvements through holistic investment management. Our team is a great place to realize personal growth and work with a team that has a large impact on TELUS Business Solutions' (TBS) success. Within our team, you will be utilizing your collaboration and analytical skills to manage TBS Capital Expenditure (CAPEX), build meaningful relationships with our stakeholders to ensure we are continuously optimizing this scarce resource What you'll do: As a Senior Strategy Manager, you will: Collaborate with stakeholders to understand end-to-end CAPEX drivers and work on programs to drive efficiencies Analyze various CAPEX spend trends and forecast using data sources including CAPEX per gross add, labour and hardware spend, gross add data and sales order data Build a CAPEX forecast and complete month-end activities...

Description Kick-start your sales career with TELUS Do you have a natural talent for building relationships? Are you looking to hone your negotiating abilities? Do you want to level-up your critical thinking and communication skills? Do you share our passion for delivering best-in-class client experience and finding innovative and creative solutions for business owners? If so, this is the role to kick-start your sales career. TELUS Small Medium Business (SMB) is the fastest-growing and largest business segment in the industry. We're taking the next big step in our journey to become the digital-first technology provider of choice for customers. We're helping small and medium business owners see how secure, simple, and worry-free technology can be. As an Account Specialist, you are a self-starter - you are someone who will acquire new business by serving private-sector companies. You are creative, resilient, and passionate about learning and about exceeding sales goals. You...

Description Join us in providing TELUS Business Solutions to medium and large-sized organizations. At TELUS, we're looking for accomplished sales professionals who are obsessed with exceeding customer expectations and surpassing revenue/sales targets. As part of the TELUS Business Solutions Sales team, you'll represent the TELUS brand, values & promise. Are you passionately curious about customers' businesses? We are! We want to help owners and executives stay focused on their key priorities and partner with them on all-important journeys together. This is a challenging, consultative role, with equal parts of autonomy and collaboration. Sales Professionals at TELUS own customer relationships and account strategies. You will build trust with your customers and champion TELUS inside of customer organizations and advocate for the customer inside of TELUS. As an Account Manager, you will collaborate with an interdependent account team of specialty sales and technical...

Description Kick-start your sales career with TELUS Do you have a natural talent for building relationships? Are you looking to hone your negotiating abilities? Do you want to level-up your critical thinking and communication skills? Do you share our passion for delivering best-in-class client experience and finding innovative and creative solutions for business owners? If so, this is the role to kick-start your sales career. TELUS Small Medium Business (SMB) is the fastest-growing and largest business segment in the industry. We're taking the next big step in our journey to become the digital-first technology provider of choice for customers. We're helping small and medium business owners see how secure, simple, and worry-free technology can be. As an Account Specialist, you are a self-starter - you are someone who will acquire new business by serving private-sector companies. You are creative, resilient, and passionate about learning and about exceeding sales goals. You...

Description Come Join our amazing team! D2C (Direct to Consumer) team is a fun, dynamic and driven sales channel We sell TELUS consumer products and services across wireline and wireless Our sales reps sell both at the door and over the phone We operate in a fast paced environment, constantly evolving to meet the challenges and amazing opportunities ahead of us YOU will join a highly skilled team who is constantly focused on shaping and improving the go to market portfolio in an effort to support D2C sales reps across Canada and ultimately grow our channel's wireless and wireline sales. YOU will be a true Go to Market owner managing the end to end go to market implementation of new D2C initiated projects as well as TELUS projects, products & service launches. You will touch many aspects of our business from pricing, marketing, sales, customer experience, operations and systems (i.e. order processing). We are looking for someone who wants to lead, roll up...

Be a part of a transformational journey with innovative talent and leading edge technologies. Join our team and what we'll accomplish together We enable national home solutions to our customers through technician field operations. The Acquisition Field Integration team is a high-performing team on a journey to drive national enablement for TELUS home solutions through workforce optimization, customer experience improvements and cost transformation across our end-to-end value chain. Our passion is turning acquisitions into actionable business transformation through operational integration. We are seeking a forward thinking individual with a passion for transformation, process design and change management to join our small but growing team. On our team you can count on diversity, a motivating yet fun dynamic, work-life flexibility, high levels of collaborative decision making and support, and an opportunity to learn from and influence decisions across an impressive network of...

Description Create awesome experiences for our customers! Join our team We are a small, highly diverse team providing the ultimate in leading-edge fiber and hybrid fiber coax connectivity throughout our rural systems on the beautiful Shuswap and North Thompson regions. Our technicians really do get to do everything. From Microwave Wireless to Fiber to Docsis 3.1, our installations involve hands-on with the latest and greatest tech all aimed directly at putting our customers first. Here's the impact you'll make and what we'll accomplish together We're working hard to revolutionize service delivery in our regions In joining our team, you will have the chance to be part of a new, proactive approach to customer service delivery In addition to installing the latest technology, you will become a leader in search and rescue missions to diagnose customer issues before they can impact customers Our concerted, initiated efforts bring moments of joy, surprise and delight...

Description Ready to be a trailblazer in program management? Join our team The TELUS Program Management Team is growing and hiring Technical Systems Support roles to join our team. This exciting opportunity will provide technical expertise to improve stakeholder experience. Our talented Program Management Team is responsible for supporting critical processes to enable TELUS operations. The team is continuously looking for innovative solutions to improve performance and make a significant tangible impact for our stakeholders and customers. We are driven by continuous improvement to see how we can leverage market research and innovation to improve our program. Together, we can make sure TELUS optimizes our functional capabilities as much as possible to build a friendly future for Canadians. Here's the impact you'll make and what we'll accomplish together We are on a transformational journey within our program management function. In your Technical Systems Support role,...

Join our team TELUS Business Solutions Career Opportunity! With TELUS, you are part of something bigger. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. As a part of our team, you help make the future friendly. We're committed to diversity and equitable access to employment opportunities based on ability - your unique contributions and talents are valued and respected here. The Senior Customer Solutions Architect (Sr CSA) team connects our customers with industry-leading technology solutions to create opportunities and solve business challenges across various segments within the private sector. Located across Canada, the CSA team focuses on pre-sales architecture and creating comprehensive technology roadmaps. By providing thought leadership and leveraging TELUS' breadth of technology solutions to enable customers' business goals, we assist Canadian businesses in...

Our team and what we'll accomplish together The Connected Home & Entertainment (CHE) team leads the design and delivery of our products and services, including: internet, TV / OTT, smart home automation, and new & emerging solutions. We're embarking on a new era of development, and expanding into unique areas using exceptional technology experiences our customers rely on. Leveraging our own cloud native development and operations capabilities we will evolve our portfolio of IP products, while enabling TELUS to deliver innovative products and services to a global marketplace. We are looking for a strong, driven Executive Assistant, with an amazing track record for partnering with all levels of the organization to help senior leaders drive transformational change, develop highly talented and engaged teams, and collaborate effectively. What you'll do As a demonstrated achiever and polished professional, you will provide confidential support to the Vice President -...

Join our team We are Canada's most innovative digital health company and touch the lives of more Canadians than anyone else, and we aspire to transform healthcare within Canada and beyond. The Collaborative Health team at TELUS Health is led by physician-technologists and design-obsessed engineers. We're charting a new course in healthcare with our award-winning TELUS Collaborative Health Record, an end-to-end, secure, cloud-based digital platform. Patient engagement and automation are at the core of our vision. Our rapidly growing customer base includes thousands of healthcare professionals from across Canada, the United States, New Zealand, and Australia. Find your people and your purpose Are you a decisive problem solver who takes pride and an ownership in your work? You belong here. We're a group of passionate individuals committed to building technology solutions that transform how clinicians deliver patient care. We need passionate self-starters to bring our vision...

Join our team and what we'll accomplish together The Central Office & Real Estate (CoRE) team is the lifeline of TELUS' wireline power operations. Our team members seek to empower their customers and stakeholders as trusted partners, and take personal responsibility for our network reliability. We are driven by our customer's first culture and our mission is to deliver world class reliability to our customers. As a key member of the CoRE team, you will play a vital role in running day to day build and operations of our wireline network. • You are an inspiring leader who develops and motivates an engaged workforce of Network Technicians in the Metro Vancouver, Whistler and Sunshine Coast geographical areas. • You will build a highly passionate team that will enhance our customer experience, build a highly reliable network, assure the network reliability and drive financial cost efficiency targets. • You will drive business results and enable change as you lead and...

Description Provide support for TELUS products and services and actively pursue new opportunities in Contact Centre operations Manage day-to-day activities within the Contact Centre team, ensuring optimum efficiency and delivering best in class practices The Goal will be to move beyond the day to day and develop new processes and procedures to ensure an efficient and successful sales partnership This position will start in May 2023 for 4 months. TELUS welcomes applicants for co-op positions from all backgrounds, including international students studying in Canada. If you are a full-time international student, then prior to the first day of your employment at TELUS you will need to provide us with a copy of either: A valid study permit issued or applied for before October 7, 2022; or A valid co-op work permit. Qualifications What you bring Understanding of customer requirements to facilitate a quality customer experience Strategic planning and...

Description Ready to solve the world's most challenging social and environmental problems and create sustainable change? Our team and what we'll accomplish together We are a strong team of diverse, high-performing, collaborative, pun-loving individuals each with a strong sense of curiosity and deep commitment to impact. The TELUS Pollinator Fund for Good deeply understands the value of bringing together a team with different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply. As part of the TELUS Pollinator Fund, you will have the opportunity to support the next generation of socially innovative businesses. The $100 million TELUS Pollinator Fund for Good is one of the world's largest corporate social impact funds, making early stage investments into for-profit companies and founders committed to driving social innovation. The Pollinator Fund is an extension of TELUS' long-standing commitment to...

Description Join our team The TELUS SmartHome Security Marketing team is an exciting and highly visible portfolio at TELUS. We're a fast-paced and entrepreneurial environment and provide a great place to learn and grow. We are looking for a high performing, self-starter to join our energetic retention team. Simply put, if you're bright, ambitious and up for a challenge, this is the place to be. You will support the success of the TELUS Reactive retention teams who support and protect our base of customers every single day. By leading our cross functional marketing prime program and by leveraging data and working closely with our CE partners, you will help drive one of the most important strategies at TELUS! Here's the impact you'll make and what we'll accomplish together: You'll use your balance of strong marketing strategy, channel prime relationships and focus on execution to develop support plans with the TELUS retention teams. You'll work across large stakeholder...

Description Apply your expertise to support the planning and management of our capital programs Join our team Within the Customer Technology Excellence (CTE) business unit, the Strategy, Enablement & Investment Management team leads the strategic planning, program alignment, and investment governance across the organization. The Operations Capital Management team leads the strategic governance and management of investments to deliver targeted outcomes and maximize returns for our customers. Here's the impact you'll make and what we'll accomplish together As a Business Consultant, you will be focused on evolving our capital management effectiveness by working with stakeholders and leaders across CTE and TELUS to identify, assess, prioritize and measure performance of network and systems capital programs. You will have the opportunity to develop your planning capabilities, grow your program leadership skills, enhance your financial understanding, and learn about new...