Tyler Technologies

  • Vancouver, British Columbia, Canada
Jan 27, 2023
Tyler Technologies Vancouver, British Columbia, Canada
We are looking for a problem solver and someone who is passionate about customer service, client care and technology. The focus will be providing first line support to our clients via phone and email. You will be responsible for handling desktop support as well as troubleshooting problems related to networking, servers and other devices. Requirements Technical diploma/certificate in Computer Science or equivalent preferred but not required Previous experience in technical support Exceptional demonstrated verbal and written English-language communication skills Strong customer service skills Comfortable running basic SQL queries Excellent working knowledge of computer networks Good working knowledge of network protocols Knowledge of firewall setup and configuration Ability to take initiative, with demonstrated problem solving and troubleshooting skills Excellent documentation and organization skills Ability to work effectively under pressure...