Indochino

  • Vancouver, British Columbia, Canada
May 28, 2022
Indochino Vancouver, British Columbia, Canada
Indochino is all about inspiring confidence that people admire, working here is to be a part of a growing and exciting made to measure experience and we are looking for someone amazing to join our team. As the Customer Experience Guide you will provide world-class customer care to Indochino customers, understand customer issues over time and develop compelling solutions to primate customer needs and questions. KEY ACCOUNTABILITIES: Reporting to the Manager, Customer Experience, the Customer Experience Guide will be responsible for ensuring that INDOCHINO customers have a consistently positive brand experience by providing the best customer care in the world. The ideal person for this position is a forward thinker, critical decision maker, detail obsessed, and has the ability to anticipate needs before they arise. RESPONSIBILITIES: Provide world-class customer care to Indochino customers by chat, email and phone Understand customer issues over time and develop compelling...
May 17, 2022
Indochino Vancouver, British Columbia, Canada
KEY ACCOUNTABILITIES: Our BI Team is looking for an experienced Business Intelligence developer to help maintain and expand our BI solutions offering to our internal customers. You will be responsible for transforming source system data into BI solutions which support business' information requirements and workflows. You will also be responsible for developing new reports and Power BI dashboards, maintaining existing solutions as well as ensuring information availability. RESPONSIBILITIES: Responsible for backend database development as well as being involved in the development and implementation of end-to-end BI solutions designed to satisfy business requirements Source system data analysis in support solution design Design and develop data warehouse ETL processes combining multiple data sources across the organization Design and develop tabular model sematic layers and supporting dashboards and reports Data warehouse maintenance, performance enhancements and...
May 17, 2022
Indochino Vancouver, British Columbia, Canada
INDOCHINO is looking to hire an experienced Business Intelligence Developer to help maintain and expand our BI solutions offering to our internal customers. You will be responsible for transforming source system data into BI solutions which support business' information requirements and workflows. You will also be responsible for developing new reports and Power BI dashboards, maintaining existing solutions as well as ensuring information availability. Do you have what it takes to work for an ever-growing, high-pace fashion brand? Responsibilities: Responsible for backend database development as well as being involved in the development and implementation of end-to-end BI solutions designed to satisfy business requirements Source system data analysis in support solution design Design and develop data warehouse ETL processes combining multiple data sources across the organization Design and develop tabular model sematic layers and supporting dashboards and reports...
May 13, 2022
Indochino Vancouver, British Columbia, Canada
Build your career at INDOCHINO! We're on a mission to shake up the apparel world through our personalized shopping experience where every suit, shirt and coat is designed by our clients and made just for them. With almost 80 locations across North America (and counting!), we're growing fast and are looking for individuals who are as passionate about style as we are, take pride in helping others look and feel incredible, and want to be a part of something truly unique. KEY ACCOUNTABILITY: The Senior Financial Analyst contributes to the planning, analysis, and management of Indochino's overall financial performance. RESPONSIBILITIES: Prepare financial reports for internal use at the company by collecting, analyzing, formatting, and presenting information Evaluate new projects and investment opportunities Provide leadership & support the preparation of annual budget, period forecasts and ongoing reports Establish and monitor yearly COGS plans, breaking them into...
May 13, 2022
Indochino Vancouver, British Columbia, Canada
We're hiring! INDOCHINO is looking to hire a Growth Analyst with an ambition to learn, grow and evolve with the business. Do you have what it takes to work for an ever-growing, high-pace fashion brand? KEY ACCOUNTABILITIES: Reporting to the Growth Manager, the Growth Analyst is responsible for analyzing INDOCHINO's customer data, business metrics, and gaining an in-depth understanding of customer behaviour. This role is highly collaborative, and delivering actionable insights to the ecommerce, marketing, and retail teams. RESPONSIBILITIES: Understand the business model and its underlying data: Gain an expert understanding of Indochino's business model and customer data including KPIs such as traffic, appointments, customer LTV, cohort, repeat rate, etc. and their impact on the business. Support Online and Retail channels in forecasting sales, appointments, and order volume. Provide analysis on various ad hoc initiatives to support business growth, delivering...