Copperleaf
Vancouver, British Columbia, Canada
Copperleaf's enterprise software helps some of the world's largest energy firms make better strategic decisions. We have a track record of delivering award-winning, industry-changing solutions. Join our team as we continue to enable our clients to build more resilient and sustainable infrastructure. Our Cloud Operations Team is responsible for key parts of our software as a service (SaaS) offering as well as providing cloud infrastructure as a service (IaaS) to Copperleaf. We are looking for an experienced leader to operate these services as well as improve the capabilities of the team and the operational attributes of each service. The team is distributed across multiple time zones and you report to the IT Operations Manager. The team uses the practices of Site Reliability Engineering (SRE), IT Service Management, and DevOps at various levels of maturity. This includes: Service Desk & Request Fulfillment Incident & Problem Management Monitoring & Event...