Graymont Ltd.
Richmond, British Columbia, Canada
DESCRIPTION Follows established procedures for cash application, account reconciliations and collections Daily balancing of batch amounts with the remittances received at multiple banks for multiple entities Review and research unapplied cash or credit card payments Analyze complex customer accounts and resolve issues relating to weight, pricing, freight, and sales tax discrepancies; escalate unresolved issues/concerns when needed Responsible for collection and credit as assigned for the Graymont Group of Companies Assist in determining, reviewing, and updating credit limits and terms for new and existing customers using in-house credit history, references provided by banks and Dun and Bradstreet (D&B) reports Maintain activity logs of customer calls and correspondence Participate in monthly collection meetings to review delinquent accounts with Credit Administrator, Regional VP Sales, etc. Liaise with Sales and Finance for non-routine credit issues Create...