The Boyd Group Inc.
Victoria, British Columbia, Canada
BC Langford, Boyd Autobody & Glass We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future. Job Description: Ensure ASE is updated efficiently and accurately with pertinent details from every customer interaction Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service Ensure compliance with all insurance client requirements, processes and metrics Ensure compliance with all Wow Operating Way's regarding customer drop-offs, repair planning, customer communication, and delivery Communicate all customer requests and needs to appropriate team members Provides positive energy when greeting customers in person and on the phone Understanding of all required Insurance programs and procedures Participate in daily "production walks" with the Management...