Doosan Infracore North America
Vancouver, British Columbia, Canada
Job Information The Territory Support Manager (TSM) represents Doosan Bobcat at the dealership/customer level. This role is responsible for maintaining good relations between the company, Dealer Channel and the end users of our products. TSM's assist our dealers in their efforts to provide top quality parts and service levels and are responsible for developing our dealer product support capabilities. They also focus on dealer development with regards to best practices to improve dealership parts and service department efficiency and profitability. Much of what the TSM does is focused on customer retention, which translates to increased market share due to repeat sales. Location: Candidate should currently reside in the Vancouver or Kelowna area to best serve the assigned territory. Role & Responsibility Dealer Management Responsible for capability and performance evaluation of the Dealership through the parts and service scorecards. Form action plans and...