Pomeroy Lodging LP

  • Kelowna, British Columbia, Canada
Jan 26, 2023
Pomeroy Lodging LP Kelowna, British Columbia, Canada
Job Description Job Summary : As a Housekeeping Supervisor you are authorized to exceed guest expectations through the supervision of your people; by creating "picture perfect" guest experiences throughout the hotel each and every shift. From the hotel lobby right through to the guest room itself; the Guests' first impression around cleanliness is a powerful and lasting one. Housekeeping Supervisors perform some or all of the following duties: Supervise and co-ordinate the work of housekeeping attendants, specialized cleaners and janitors Inspect areas to ensure established safety and cleanliness standards are met Train cleaning staff May perform certain cleaning duties. Skills/Experience/Education: Minimum of 1000 hours or 6 months of hands on experience in a housekeeping position Excellent listening, communication, & multi-taking skills Proven leadership abilities Proficient in English Attention to detail and pride in one's work. Previous supervisory...
Jan 18, 2023
Pomeroy Lodging LP Kelowna, British Columbia, Canada
Housekeeping Attendant As a Housekeeping Attendant you are empowered to exceed guest expectations by creating "picture perfect" guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests' first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Pomeroy Perks: Competitive wages Flexible schedule Paid on the job training with additional learning opportunities Growth and development opportunities, both personal and professional Pomeroy Stay Travel Program Main Duties: Own the guest experience by cleaning and presenting the room to its fullest potential, while ensuring exceptional guest service Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency. Prepare for your shift with a well-stocked cart, complete with approved...
Jan 18, 2023
Pomeroy Lodging LP Kelowna, British Columbia, Canada
Job Description: As a Laundry Attendant you are authorized to exceed guest expectations by delivering "picture perfect" guest linens each and every shift. The Guests' first impression about the cleanliness and comfort of a hotel is often tied to the cleanliness, condition and softness of the bath and bed linen. Some of the duties of a Laundry Attendant are: Owning the guest experience by cleaning and presenting hotel linens at its very best. Preparing for your shift starts with a well-organized and stocked laundry room; complete with agreed par stocks of cleaning and laundry chemicals, tidy storage, dust free surfaces, sparkling floors and no linen on the floor ever. Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas. Guest articles should never be removed from the hotel. Efficiency and timing is crucial to the work flow; keeping machines fully loaded...
Jan 18, 2023
Pomeroy Lodging LP Kelowna, British Columbia, Canada
We are looking for a Sales Coordinator to join our busy hotel! This administrative role will support the day-to-day administration for our sales and catering team. Your role as the administrator is critical to delivering a quality guest experience. You will be responsible for the accurate collection, communication and use of data and information. This role requires a high level of organization, attention to detail and logistics, and an understanding of financial metrics. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you. Work Perk s Top of market wage with room for advancement Health & Wellness Benefits 5 Personal Days after 90 days of continuous employment Travel program! Worldwide Best Western Travel discounts Key Focuses Prepares agreed-upon reports such as daily sales & time sheets and other financial reports Compiling results into meaningful reports and spreadsheets Manages...
Jan 10, 2023
Pomeroy Lodging LP Chetwynd, British Columbia, Canada
Job Description As a Janitorial Attendant you are authorized to exceed guest expectations by creating "picture perfect" guest experiences throughout the hotel; each and every shift. From the hotel lobby right through to all public guest areas; the Guests' first impression around cleanliness is a powerful and lasting one. Some Duties of a Janitorial Attendant include: Welcoming each and every guest as they walk by making eye contact and acknowledging them. Adheres to all standard operating procedures and understand all hotel processes and policies; but don't forget you will occasionally have to find creative solutions in the pursuit of service excellence. Preparing for your shift starts with a well-stocked cart; complete with approved cleaning supplies, guest supplies. Ensure your vacuum, mop and dusters are clean and in good working order. Resilient and looks inward for solutions when under stress; displaying a positive can-do attitude at all times. Empowered to develop...
Jan 07, 2023
Pomeroy Lodging LP Kelowna, British Columbia, Canada
Job Summary: As a Front Desk Supervisor you are authorized to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by supporting the Front Desk Agents on your shift in making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this support through new hire training, ongoing coaching, providing daily feedback and leading by example. Some of the Front Desk Supervisor's duties are: Presenting self and the Front Desk Agents on your shift as a great first impression by being in uniform with name tag and professionally groomed. Accuracy and attention to detail are two skills that support excellent service; your ability to make the guest's stay hassle free is tied directly to accuracy in making reservations, posting room charges, handling cash, settling room folios to credit cards, writing...