National Accounts Manager

  • Neptune Fresh Produce Inc.
  • Richmond, British Columbia, Canada
  • May 21, 2022

Job Description

Join one of the BEST teams in the Industry

At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.

We are seeking individuals:
  • Who are customer centric
  • Who are able to deliver on their commitments
  • Who value individual excellence and collective performance
  • Who care and give back - sustainable agriculture, the environment, corporate citizenship
  • Who go above and beyond to provide options for our customers
  • Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience


Position Overview

Fresh Start Foods West is growing. Our strategic plan maps out significant growth in a number of segment channels. To support growth in the National and Multi Unit Accounts segment, Fresh Start Foods West, based in Richmond, BC is looking for a dynamic and spirited leader to drive new sales development as well as manage, grow and nurture existing relationships. This role requires well honed skills in customer management, follow up, a knack for the creative side of food, as well as a passion and vision to see and be part of the long term growth of Fresh Start.

Duties and Responsibilities

Reporting to the Sales Manager, you will:

  • Maintain relationships with existing Fresh Start accounts while growing what we are currently doing and continue to differentiate us from others
  • Build solid relationships with western Canada based Multi Unit customers and create plans that find solutions with Fresh Start product items
  • Liaison with Fresh Start Foods East on any eastern based National Multi Unit accounts that require distribution in western Canada
  • Work with and coordinate with GFS Canada National Produce Leadership on projects and customers as required
  • Plan regular customer call activity, report outs and follow up
  • Structure reviews that articulate Fresh Start's performance and opportunities for improvement
  • Prepare creative and passionate presentations that demonstrate our strengths and solutions
  • Manage the financial performance of customers to meet the needs of Fresh Start


Required Skills and Qualifications

  • A driven leader that can translate the passion of our product into effective customer opportunities
  • A leader in the who's who of the Multi Unit Food Service market in Western Canada
  • Strong business acumen
  • Strong listening skills and communication skills
  • Excellent analytical skills and problem solving abilities with impeccable follow up
  • Able to demonstrate a successful sales history in Multi Unit sales that is supported by results
  • Dynamic sales and presentation skills
  • Effective at managing and ensuring customer relationships are a "win win"
  • Strong administrative skills
  • Proficient in Lotus Notes and Microsoft Excel
  • Able and willing to travel


We thank all applicants for their interest, however only those selected for the next stage will be contacted. Fresh Start Foods is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to:

For Jobs in British Columbia

[email protected]

For Jobs in Ontario

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Use the words "Accommodation Request" in your subject line.