HR Business Partner - SDM

  • Shoppers Drug Mart
  • Vancouver, British Columbia, Canada
  • May 28, 2022

Job Description

Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

3189 Grandview Highway, Vancouver, British Columbia, V5M 2E9

Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.

Why this role is important?


As the Human Resources Business Partner is an Internal Consultant/Advisor to regional resources and Associate-Owners for all Human Resources Management disciplines.

You will be fully conversant with corporate policies, National Standards, Associate-Owner guidelines and related legislation. As the Human Resources Business Partner, you will be accountable for all employee relations/labour relations activities and for the implementation of all Human Resource initiatives in the region.

As this is a field HR position, there will be frequent travel throughout downtown Toronto and the GTA and as such

  • Coaching- Coach Associates, management team members, and business unit teams on employee relations issues and other HR programs and practices to increase their level of knowledge and application.
  • Employee Engagement Survey- You will manage, advise and guide Associates and District Managers in the interpretation and follow-up of store staff surveys, including action plan development, as required.
  • Employee Relations -Investigate employee and integrity action complaints and coach Associates through the investigation process to ensure timely and effective resolutions. Identify and monitor high risk stores and manage risk with the Associate and business unit teams. Review positive employee relations best practices with Associates and store leadership teams on a regular basis. Provide interpretation of store HR policies and procedures to ensure consistency with provincial legislation and common law decisions i.e. Terminations; human rights; etc.
  • HR Standards- Ensure National HR Standards are in place for all stores, i.e. maintain and revise human resources policies and procedures to reflect corporate policies.
  • Compensation- Recommend wage and annual rate adjustments for store staff. Monitor and identify changes in union and non-union market situations.
  • Store Operations- Advise and implement store operating initiatives, particularly as they relate to front store and cosmetics, in making proactive strategic decisions to ensure the right person is at the right place, at the right time to meet customer demands
  • Leadership- Provide hands-on human resource leadership and Business Unit support in any acquisition activity, new store openings, relocations, store closures and required downsizing.
  • Liaising- Liaise and advise with Peers Executive and Peers members to increase awareness and support for new processes and initiatives implemented by the company.
  • HR Orientation- Conduct regular HR Onboarding sessions for new Associates and management team members
  • Talent Development - Promote and bring awareness to the LEAD program in stores, to continue to build the talent pipeline for key leadership and hard to fill roles.

Skills and Experience:
  • Education- Degree or Diploma in Human Resource Management/Industrial Relations is preferred. HR Professional designation is an asset
  • Experience- A minimum of 8 years of progressive human resource experience with detailed knowledge of Employee Relations & HR Business Partnering, provincial Human Resources/employment legislation and regulations.
  • Project Management- ability to plan and implement programs and projects
  • Computer Skills- Strong proficiency using Office 365, including MS Word, Excel, PowerPoint, Teams etc.
  • Self-Management- working autonomously using strong judgment, and problem solving
  • Relationship Building- Ability to establish strong relationships, building trust, confidence, and influencing skills, working cross-functionally across multiple areas/departments
  • Presentation Skills - comfortable leading meetings as required and delivering presentations/training and updates to groups

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You'll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:
Full time

Type of Role:

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.