General Manager- Surrey Fleetwood

  • JAK's Beer Wine & Spirits
  • Surrey, British Columbia, Canada
  • May 30, 2022

Job Description

Come be a part of our grand re-opening of JAK's Fleetwood!

The General Manager will lead and inspire a team to consistently create exceptional guest experiences while overseeing all areas of operations, sales and team building.

Leaders within the JAK'S culture live and embody the principles of Servant Leadership, which include the principles of: Generosity, Vulnerability, Courage, Candor and Energy.

The Ideal Candidate

- Will be a proven leader with a passion for the craft beer, wine and spirits industry.

- Possesses a positive attitude and has the ability to energize a team

- Is an effective communicator with the ability to share knowledge with our team and our guests

- Is the ultimate team player

- Has the ability to create a 'wow' experience for our guests and is passionate about customer satisfaction

- Embodies the JAK's values of: Family, Caring, Creativity, Learning, Humility, Gratitude, Spirituality, Honesty, Trust & Respect.

Key Responsibilities

- Ensure JAK's brand promises are consistently delivered: Unique product selection, outstanding service, unmatched in-store experience.

- Facilitate a fun work environment by bringing a fun energy to work to energize the team and inspire others to do the same.

- Lead and manage a team of customer service/sales specialists

- Develop successful people by providing training, mentoring and coaching to the team.

- Ensure all JAK's standards are met and exceeded, resulting in an outstanding retail experience.

- Participate in the hiring process by recruiting candidates, interviewing and being a JAK'S ambassador.

- Communicate and achieve budgeted key performance indicators within the team for your store.

- Create and implement customer focused business strategies.


-Professional Development provided- courses in wine, craft beer, spirits!

-Profit Sharing

-Private industry tours (visit local wineries, breweries and distilleries, to build strong relationships with our vendors and their products!)

-Medical and life insurance benefits

-Monthly tasting allowance

-Staff discount

-Referral bonuses

We can't wait to support your growth into a leadership position with JAK's!