Search Senior

  • Ritchie Bros.
  • Burnaby, British Columbia, Canada
  • Jun 11, 2022

Job Description


A growing global company. Endless career and development opportunities.

When you join Ritchie Bros., you'll be part of a diverse, global team that's focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal.

If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you're out in the field or back at your office, you'll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.

We're looking for a Search Senior. The work location for this position is Burnaby, British Columbia, and is eligible for a hybrid work arrangement.

The Opportunity:

RBA guarantees that all buyers will purchase equipment that is free and clear of encumbrances. To achieve this, we search for liens and request payouts from the creditors involved. This role specializes in risk management for both the Search & Review team functions as the company grows business profitability.

In this role you'll:
  • Play a lead role in all "at risk" files (Guarantees, Advances & Inventory Purchases, Iron Planet) adhering to compliance and resolutions in strong risk mitigation
  • Be responsible for the review of all deficiency files and collaboration with internal stakeholders
  • Enhance business replicability and assist in front-end seller services loss prevention
  • Act as the liaison between Search & Review, with deep focus on implementing change and efficiency, done by improving current processes and best practices
  • Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.

Here's what you bring:
  • Highschool Diploma or equivalent
  • 2+ years' experience in Search or Review departments and proven understanding of company policies/procedures
  • Negotiation skills and problem resolution skills
  • Previous team lead experience is an asset
  • Ability to work independently and without direct supervision.

This job will require you to:
  • Make sound judgement calls on all risk files
  • Influence sales teams with clear objectives and resolutions when necessary
  • Be a liaison for search and review, providing the direct supervisor and department manager with business line recommendations
  • Ability to prioritize daily tasks and maintain a high level of quality assurance in the review of files
  • Negotiate with lienholders
  • Investigate and resolve any discrepancies with active, pending, deficient and high-risk files. Collaboration with all Customer Financial Operations and other departments as deemed necessary
  • Have open dialogue with direct supervisor/manager to enhance, seek and implement further efficiency opportunities in the "At Risk" process
  • Have the ability to escalate problematic files with Legal, Finance Leaders & Sales when necessary
  • Ensure timely responses
  • Make negotiations on loans, leases, contract amendments, payment information, collection & resolution.

What We Offer:

Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career - we've proven this throughout our 60+ years in business. And, we'll take care of you along the way. Here's how:
  • Base salary + paid overtime
  • Comprehensive medical and dental benefits
  • RRSP / an Employee Share Plan, both with company match.
  • Ongoing training, professional development and tuition reimbursement.
  • A multi-award winning LEED gold-certified facility, in an exceptional park-like setting, featuring:
    • A subsidized, multi-award-winning childcare center.
    • A subsidized cafeteria, dry cleaning services, and free parking.
    • A workout facility, featuring advanced gym equipment, bike room, shower, and changing facilities, and nutrition and fitness programs.
    • Proximity to miles of Fraser River walking paths, plus shops, restaurants, and services.

Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies, we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.

If you require any accommodation, please send an email to: [email protected]