Program Manager - Consumer Experience

  • Wish
  • Vancouver, British Columbia, Canada
  • Jun 19, 2022

Job Description

Company Description

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and-most importantly-affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 60 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you've been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Job Description

As a Program Manager, you will engage with a mix of cross-disciplinary roles within the organization designing and delivering projects from prototype to platform scale. This role is ideal for someone who enjoys delivering thoughtful solutions to complex problems and is not afraid of diving deep into the evolving e-commerce sector.

What you will do in this role:
  • Lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company
  • Your projects will often span offices, time zones, and hemispheres
  • It's your job to coordinate the players and keep them up to date on progress and deadlines
  • In this role, you will work on the Wish's Consumer Experience product ares and an, initiate, manage, and report major projects
  • You will also support process/system improvement initiatives
  • You may need to act as a liaison between Business Development, Finance, Legal, and Engineering
  • Develop a solid understanding of our business and technical dependencies
  • Lead a team of Software Engineers, Designers, and Business Stakeholders in delivering world-class product and consumer experience
  • Solve problems impacting multiple stakeholders and millions of users and sellers on Wish Marketplace


  • Excellent verbal and written communication skills
  • 3+ years in technical project/program management
  • 2+ years of experience working directly with cross function, and especially engineering stakeholders
  • BS/BA degree or equivalent professional experience
  • Strong attention to detail with excellent organizational skills

Here at Wish, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about e-commerce, technology, and a data-driven culture. Even if you don't meet 100% of the above, we encourage you to still apply!

Additional Information

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.

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