Industrial Inspections & Service Supervisor

  • TIF Tyco Integrated Fire & Security Canada
  • Vancouver, British Columbia, Canada
  • Jun 20, 2022

Job Description

Job Details

What you will do

Provides vision, leadership and direction for the fire inspections in the local district office. Responsibilities include supervising fire alarm inspectors and sprinkler inspectors, developing business strategies, and implementing action plans to meet the districts objectives and drive profitable growth of the Fire Service business, including embracing the company programs, identification of life safety deficiencies and recommendations.

How you will do it

  • Revenue Responsibility: Responsible for implementing plans, programs and process designated to meet and exceed growth and objectives while maximizing market potential for Planned Service Agreements.
  • Customer Satisfaction: Responsible for assisting leading inspection teams in developing and maintaining processes and cadence to deliver customer satisfaction through effective and timely delivery of inspections. Ensure contractual obligations are fulfilled on a timely matter, with the goal of increasing the satisfaction of the customer experience.
  • Productivity Improvement: Monitor District Service productivity and improve productivity. Assess manpower needs to support delivery of contractual obligations (direct and subcontract employees).
  • Employee Development: Identify existing team strengths and weakness and accordingly have a plan to coach and develop each individual team member to reach their potential. Effectively work in a matrix structure by always striving to maintain open communication channels and addressing conflict resolution issues timely and respectfully to all parties involve.
  • Safety Compliance: Support Company and Area safety initiatives. Observes the day to day operations to ensure employees are following appropriate safety procedures, and addresses immediately any inconsistencies. Ensures that all corporate polices associated with affirmative action and equal employment opportunities are fully implemented, managed and monitor for compliance.

What we look for

  • College degree or equivalent work experience of 10 years
  • Minimum 5 years Fire Services industry
  • Ability to analyze deficiencies and develop appropriate action plan to address and rectify issues
  • Ability to work in a matrix infrastructure, coach, develop team, address conflict
  • Principals of accounting
  • Proficient with Microsoft Word, PowerPoint and Excel

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