Technical Representative (Construction), Home Warranty

  • Hub International Barton Insurance Brokers
  • Langley, British Columbia, Canada
  • Jun 22, 2022

Job Description


We are National Home Warranty (NHW). We are proud to be one of Western Canada's leading warranty providers! Partnering with more than 3500 registered builders, we provide new home warranty coverage to 15,000 home and homeowners every year. We are a dynamic and fast paced innovative company offering and developing products and services that meet the ever-changing needs of a growing industry!

Why Join NHW?
• An exceptional and welcoming company culture.
• Excellent compensation, benefits, RRSP match and company perks.
• Paid educational training and vast learning opportunities.
• Room for advancement and growth within the organization.
• A company that gives back and is active in the community.

We believe in our people - they are the best in the industry! We encourage and support each other and want to see our people grow. With this, we have implemented many leadership development programs and support career advancement! If you are a lifelong learner looking for an advancing and rewarding career, please read further to see what this job entails.

The Opportunity -

Reporting to the Senior Manager of Technical Services, this position will be responsible to perform site reviews of single family and/or multi-family projects enrolled for home warranty while they are being constructed. You will evaluate the quality of construction and will ensure that practices follow relevant provincial building codes and minimum construction quality standards.

You will provide construction reviews, assessments, and inspections on potential new projects to assist with assessing risk and to provide technical construction expertise during the claims process. This position does require travel within the regional area and would be considered a "remote worker" role, with visits to the branch location when required. Additionally, this position would be provided with a company vehicle due to the required regional travel.

A Day in the Life -
• Responsible for site reviews of new homes and buildings during construction to ensure compliance with quality construction standards and building codes.
• Escalation of high-risk reports to Senior Manager, Technical Services.
• Assist in identifying solutions to bring a project onside with acceptable standards.
• Advise builder of deficiencies in building code, methods, materials, and workmanship.
• Perform technical construction reviews for the claims department in respect of home warranty.
• Provide guidance and advice on technical construction matters to the underwriting and claims departments.
• Maintain strong working relationships with builders, their trades, project consultants and other industry stakeholders.

What You Bring -
• 5 years' experience in residential construction industry.
• 1-3 years of home warranty related experience would be an asset, but is not required.
• Canadian Home Inspector certificate from an accredited institution would be an asset, but is not required.
• Strong knowledge of residential construction procedures, methods, techniques and building codes.
• Tech savvy - ability to learn inspection related software, use of a company phone and the use of Microsoft office products.
• A strong knowledge of provincial work safe requirements.
• The ability to drive and maintain a valid driver's license in good standing is mandatory.
• Post-secondary education in Construction Management, Construction Science would be an asset, but is not required.
• Red Seal Carpenter certificate or a Journeyperson trade would be an asset, but is not required.

If this position sounds exciting and you think you would be a great fit, please apply with your cover letter and resume. We thank all applicants for their interest however only those candidates that are shortlisted will receive contact.

The employment offer is contingent upon completion of a successful background check.

National Home Warranty (NHW) is a group of HUB International Insurance. For more Information, please visit our website at


Department Risk Management & Loss Control

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent