Front Desk Manager

  • Gold's Gym
  • Langley, British Columbia, Canada
  • Jul 03, 2022

Job Description

Job Description:
  • Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the gym.
  • Provide security and control to the front door area of the facility.
  • Monitor check-ins to identify delinquent accounts.
  • Register all guests into the gym using proper registration procedures.
  • Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
  • Answer phone in a professional and courteous manner.
  • Respond immediately to member requests, inquiries and concerns.
  • Distribute keys, towels and other materials as needed
  • Process retail and concession sales.
  • High school diploma required
  • Excellent customer service skills
  • Ability to communicate effectively with both staff and members
  • Ability to multi-task
  • Knowledge of basic cash processing procedures
  • Functional computer skills
  • Implement Systems
  • Scheduling
  • Maintaing spreadsheets wtih accuracy
  • Maintaining the front desk
  • Ensuring staff is following company policies and procedures
  • Leading the front desk with confidence
Job Qualifications:
  • High school diploma required
  • Excellent customer service skills
  • Ability to communicate effectively with both staff and members
  • Ability to multi-task
  • Knowledge of basic cash processing procedures
  • Functional computer skills
  • Knowledge of microsoft word and excel

We look forward to hearing from you!

Today Gold's Gym is the most recognized name in fitness serving more than 3 million members in 38 states and 28 countries around the world. Always at the forefront of the fitness revolution, Gold's Gym has continually evolved its profile by equipping gyms with the best amenities, the latest in cardio and strength training equipment and functional training areas as well as the most dynamic group exercise programs including Zumba, yoga, group cycling, mixed martial arts, muscle endurance training, and Pilates. We also offer signature classes which include GRIT, P90X, and RIP 60.

Gold's Gym is growing and looking for new team members to help us redefine strength. We'll challenge your skills, talents and abilities and reward your every success. Ask yourself if you have what it takes. Become an active participant in our growth and you'll share in the rewards for your efforts.