Audio Test Engineer/Technician

  • Music Tribe
  • Victoria, British Columbia, Canada
  • Jul 21, 2022

Job Description

WE EMPOWER, YOU CREATE

We at Music Tribe believe that our sole purpose is to empower you to become the most creative you can be. We believe in obsessively empowering through our Brand Tribes - Midas, Klark Teknik, Lab Gruppen, Lake, Tannoy, Turbosound, TC Electronic, TC Helicon, Behringer, Aston Microphones, Bugera, Oberheim, Auratone and Coolaudio. Empowering you to create and receive appreciation is the key to our happiness. That's why we exist.

Music Tribe celebrates over 30 years as a provider of Music Products and Solutions and works across 12 counties employing 2,000 Customer Obsessed Tribers. We want you to be part of our ambitious growth journey, empowering your team or fellow Tribers to create the absolute best.

Our People, Our Tribe

TRIBE - Teamwork, Respect, Integrity, Bold & Engage are our cultural cornerstone. We respect all our people and aspire to supply inclusive working experiences and an environment that reflects the audience we serve.

We are diverse, we come from different backgrounds and different countries. We are software engineers, designers, researchers, marketers, accountants, customer service, production operatives, technologists and more. We believe that a diverse organisation makes us stronger.

Our Purpose

We at Innovation Software Test deliver life-changing Product Development Services related to digital audio interfaces that simplify audio by applying our expertise and IP to create unique cost-effective solutions. At the Canadian development office, we focus on Helicon Gaming branded products for Online Broadcast, streaming, and gaming to empower our Customers as well as Music Tribe.

We further believe that relentlessly and consistently measuring and improving our services, will lead to appreciation and Customer Advocacy.

Roles and Responsibilities

Strategy
  • Create, document and perform regression test plans for products in development to verify software and hardware meets specification and user expectations (Azure DevOps)
  • Assist global support team with product specific questions and issues
  • Collaborate with a multi-disciplinary team (software application, embedded, DSP, hardware)
  • Identify and communicate technical problems, processes and solutions
  • Estimate effort for tasks and work as part of an Agile team
  • Define and measure personal OKRs, KPIs and Metrics for transparent, performance-based personal development
  • Create and update policies and guidelines to ensure governance and compliance
  • Research, implement and maintain digital solutions to enable Customer self-services

Operations
  • Use analytical tools and Customer Relationships to measure project performance, identify room for optimization and implement solutions
  • Identify and eliminate all non-value adding activities through automation or outsourcing

Qualifications, Minimum
  • Proficient with version control and release management systems
  • Good written and verbal communication skills in English
  • Degree or certificate in Computer Science, Electrical Engineering or Equivalent

Qualifications, Preferred
  • Experienced with audio interfaces and recording equipment
  • A passion of gaming and content streaming
  • Musician with an ear for perfection (bonus points for vocalist)

Tools
  • MS 365 Suite
  • Siemens TeamCenter
  • Azure Devops

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Why work for us?
  • Annual leave provision, plus public holidays
  • Pension / retirement fund contributions
  • Health Care
  • Hybrid & remote working options in some locations
  • We measure our People Engagement
  • We run quarterly team building events
  • We are invested in learning & development
  • We reward daily through digital recognition systems