Manager, Diversity, Equity, and Inclusion

  • Bench Accounting
  • Vancouver, British Columbia, Canada
  • Jan 01, 2022

Job Description

What's Bench? Check us out in Medium, Betakit, Financial Post, Fintech Impact, Perkins + Will, BC Business, our Instagram, and our Blog.

We acknowledge that Bench headquarters is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy'əm (Musqueam), Skwxwú7mesh (Squamish), and Səl'ílwəta?/Selilwitulh (Tsleil-Waututh) Nations.

Our mission is to make a profound difference in the quality of life of one million people, by removing the financial complexity of entrepreneurship. Businesses need to understand their financial performance, but for many smaller ones, this means a trade-off between doing their books and running their businesses.

Bench solves this dilemma by taking bookkeeping off of their hands. Learn more about us on our About page.

We're growing fast, and we're looking for exceptional people to join us on this incredible journey. Check out our culture guide to learn more about what it's like to work at Bench!

What does the DEI team look like?

"Systems of racism and discrimination exist. Bench has been complicit in these systems, and we need to actively work against them. At Bench, we're engaged in the ongoing work of identifying and dismantling systems of racism and discrimination throughout our workplace, and building more inclusive ones. This work won't be perfect-we are going to make mistakes. But action is non-negotiable. We are committed to investing in change, learning and unlearning, apologizing when we fail, and trying again."

--Bench Leadership

These are commitments to anti-racism and anti-discrimination that we share across our organization-in every team and at every level of leadership. In order to support our leaders and Benchmates in this all-encompassing work, we need passionate, thoughtful, committed, and powerful people on our Diversity, Equity, and Inclusion Team. This team does not function in isolation. We are not about programmatic or superficial change. Rather, we are committed to ensuring every aspect of how we do things at and beyond Bench is aligned with our stance on anti-racism and anti-discrimination.

The DEI Team and work comes alive in four main ways. Training & education, systems change, belonging & representation, and public engagement.

  • Training & education is all about the mindset shifts that are required to inform new and different action and systems change.
  • Systems change is about building, assessing, and reassessing our ways of doing and assumptions for inequity at every level and in every business unit of the organization-from product design & development to recruitment to finance to governance and on. DEI is both a deeply People Team function and so much more. It applies to everything we do at Bench.
  • Belonging & representation is about ensuring diversity doesn't simply exist but that it matters. And that we don't perpetuate a culture of "includers" and the "included", but rather one where everyone genuinely belongs and everyone's voice matters.
  • Public engagement is about starting a movement of change. That means sharing our successes, our failures, and our learnings far and wide. It's about not only changing our own company, but shaping a new way of doing business for ourselves and others.

We are committed to this holistic approach to DEI. Check out ourDEI pagefor more about what we are and have been up to!

What you'll be getting up to:

You'll partner with Kathy, the Director of DEI, in all four areas. And in this newly developed role, you'll have a special focus on the People Team, developing and operationalizing strategic approaches to People Team Systems Change and Belonging & Representation in a hybrid workplace. You'll oversee and be responsible for the following deeply intertwined areas:

  • Representation & Recruitment: You'll support our Recruitment Team in applying equitable approaches to the design and delivery of the recruitment process, from sourcing, interviewing, assessing, and hiring of candidates. You'll also support our hiring managers and senior leaders in adopting these approaches.
  • People Systems: You'll support our People Leaders and People Team in designing, delivering, and utilizing equitable people systems across the employee journey-from onboarding to offboarding. Whether it's how we ensure pay equity, how we equitably assess Benchmates for hiring and promotions, how we support the development of underrepresented Benchmates, or the benefits and support structures that center marginalized, atypical, and often ignored needs, you will be the equity and advocacy lens across it all.
  • Belonging: With support from our DEI Specialist, you'll develop and operationalize strategic approaches to cultivating belonging in a hybrid workplace-with a particular emphasis and focus on those with underrepresented and marginalized identities and experiences.

You'll also take part in:

  • Training & Education: Supporting in curriculum development and preferably also delivery of DEI training and education modules.
  • Coaching & Advising: Providing DEI coaching and advisory support to leaders at Bench wrestling with difficult situations involving potential experiences of discrimination, harassment, and other overt and systemic forms and manifestations of inequity.
  • Research: Participating in ongoing self-learning by staying connected to and "up on" DEI resources and tools, salient current events, and developments in best practices.
  • Benchmate connection: Acting as a point of contact for Benchmates with DEI-related concerns, and other social or environmental initiatives that cultivate representation of and belonging for underrepresented Benchmates.

To be successful in this role, you'll need to have:


  • A deeply rooted understanding of the "Why": You have a profound awareness of why systemic oppressions exist, how they operate, and how they affect folks with racialized and other marginalized identities. You are deeply dissatisfied and always hungry to dig deeper.
  • Centering the margins: Your baseline orientation is to center the most atypical, forgotten, or ignored experiences. You design everything you do with underrepresented individuals and experiences in mind.
  • Thick skin, soft heart: You have the capacity to navigate difficult, high-tension conversations with profound empathy but without backing down. You know who to make space and advocate for, and when to challenge and educate.
  • Possibility > Devil's Advocacy: You're a realist. You know this work is difficult and that the battle is uphill. And yet your dominant posture is towards possibility and inspiring change.


  • Systems thinking: You're obsessed with the big picture. You understand that everything is part of a larger system and that everything within that system is interrelated. You're able to recognize this interrelatedness in your work and exercise ruthless prioritization in view of the bigger picture.
  • Problem solving: You anticipate future problems and own solutions by identifying patterns and root causes. You're capable of breaking down large problems into smaller ones. You consistently demonstrate a clear, logical, and structured approach to problem solving.
  • Project management skills: You're a planner. You're comfortable collaborating with and directing others to create challenging, achievable, and sustainable goals, and utilizing accountability structures to support the goals being achieved.
  • A track record of change-making: You have explicit experiences of purposeful and proactive engagement with inequities in your community or workplace, whether in a formal or informal capacity. You have results to show for not just your good intentions, but good impact.
  • Influential and versatile communicator: You're comfortable communicating complex ideas to a lot of different types of people.


  • Humble and coachable: You have an activated sense of humility and an indefinite growth mindset. Feedback? Yes please, you want it.
  • High initiative, endless drive: You don't wait for people to tell you something needs to change. You see the opportunity and make it happen.
  • Advocacy: You are unequivocally oriented toward allyship of and advocating for folks with racialized and other marginalized identities and experiences.
  • Integrity: You have a healthy impatience with superficial change or performative allyship. You're not fooled by the diversity jargon around "more innovation", "better business outcomes", and "greater profit". You're about doing the right thing.

It could be an even better fit if you have:

  • Strong writing communication: You're able to write about ideas and experiences in a deeply human and compelling way to a lot of different types of folks.
  • Strong analytical skills: You have an analytical mind and are capable of translating raw data into analyzable form.

The extra details:

  • This is a full-time permanent position because we want to spend lots of time with your wonderful self!
  • At Bench we share information freely and openly whenever possible. The salary range for this role is $90,640 - $113,300 per year, depending on experience.
  • In addition, this position offers an extended benefits package that includes paid vacation, paid flex days, stock options, and full health, dental, and vision.
  • You'll get unlimited access to Inkblot Therapy, our virtual counselling service to support mental wellbeing, and Bravely, our confidential, on-demand, 1:1 professional coaching service.
  • Bench has a number of Affinity Groups - groups of people who have shared identities and experiences! The purpose of these groups is to support underrepresented Benchmates and amplify their voices.
  • Our HQ is in Vancouver BC, where we offer hybrid and remote working opportunities for folks located in the Vancouver area. Whether working remote or hybrid, we'll set you up with everything you need to work from home, from day one.

Everyone has their own unique talents. Even if you don't meet 100% of the qualifications outlined above, tell us why you'd be a great fit for this role in your application.

We believe that unchecked biases disproportionately impact the most marginalized people in society-including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities because we believe that without you, we are all less. At Bench, we don't stand for tokenism. We stand for representation.