Assistant Store Manager

  • JD Sports
  • Surrey, British Columbia, Canada
  • Jul 29, 2022

Job Description

Key Duties/Responsibilities:

  • Ensure the team is delivering an excellent customer experience through coaching and motivating the team while driving sales.
  • Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
  • Train and grow a team who are focused on delivering outrageous experiences to our community through coaching and feedback.
  • Generate business results and achieve key KPIs
  • Delivering sales, customer experience, merchandising, visual, and operational expectations.
  • Act as a partner between customers, sales associates and store leadership.
  • Ability to learn and share expertise of products and trends to fit customer's needs.
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends.
  • Contributes to a positive and inclusive work environment.
  • Support key initiatives as empowered by and in partnership with the Store Manager.
  • Take a proactive approach to growing the business through community outreach.
  • Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
  • Provide outrageous experiences 100% of the time, sharing our awesome products with our Community.


Skills/Experience/Knowledge needed:

  • Minimum 2 years of retail experience.
  • Passionate and knowledgeable about streetwear and sneaker culture.
  • Experience supervising, training and coaching sales associates.
  • Confident and comfortable engaging customers to deliver an elevated experience.
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
  • High level of ethics, values, integrity, and trust.
  • Flexible availability - including nights, weekends, and holidays.
  • Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.


Other details
  • Pay Type Salary

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