Part Time Receptionist

  • Barnes Wheaton GM South Surrey
  • Surrey, British Columbia, Canada
  • Jan 08, 2022

Job Description

Barnes Wheaton GM has a new opportunity for a part-time Receptionist (can also grow into permanent full time) to join our team!

Job Summary:
Reporting to the Office Manager, you will be our front-line ambassador of the Dealership responsible for greeting all incoming guests, visitors, and team members while providing an exceptional customer experience for our clients. This position also requires accounts payable processing.

Responsibilities:
Our Receptionist is responsible for providing our customers with a welcoming first impression while completing the following duties:
  • Greeting customers visiting the showroom and inquiring as to the purpose of their visit.
  • Referring customers to the appropriate department, notifying the employee concerned that a customer is waiting and introducing customers to the sales consultants.
  • Welcoming and serving customers visiting the service department.
  • Helping customers with directions or any appropriate information they need while maintaining high company confidentiality and customer satisfaction.
  • Maintain a tidy and stocked customer waiting lounge, kids play area, and coffee station.
  • Professionally answering phone calls and re-directing those calls to respective departments
  • Acquiring basic knowledge about the dealership, to be able to respond to inquiries for general information.
  • Taking payments from customers and issuing receipts along with other office duties as required or requested by management.
  • Stock in New & Used cars and assist sales department with vehicle inventory control.
  • Book in service appointments.
  • Distribute any incoming mail to appropriate personnel.

What we need:
  • Front-facing customer service is an asset.
  • Experience with Quorum is an asset.
  • Dealership admin experience is an asset.
  • Proficient in Microsoft Office Applications (Word, Excel, Outlook).
  • Excellent customer service skills with positive and courteous telephone etiquette.
  • Strong organizational and time management skills.
  • Ability to multi-task without compromising on quality.
  • Extremely dependable and punctual.
  • Ability to prioritize tasks according to importance in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Ability to interact professionally with both co-workers, guests and vendors
  • Data entry skills.

What you get:
  • $17 per hour
  • Compensation - Best in industry pay. Almost all our pay plans are incentive based so the sky is the limit for your earning potential. You never want to be capped and we never will.
  • Culture - we are a performance driven organization with high accountability and constant feedback on how our team members are doing. If you are looking for a place to perform and showcase your skills, this is the culture that fits you need.
  • Health & Dental - Do benefits make you SMILE? Show off that grin! Receive comprehensive benefits such as health care, dental, gym membership, mental healthcare benefits, and more!
  • Career Development- Your success is our success. From our internal Barnes University training programs to factory training from our manufacturers to all sorts of opportunities, if you want to never learn we are not the company for you.
  • Opportunity for Growth - We have people that go from washing bikes to running dealerships and everything in between. We'll help you make it happen
  • Community - we give back to the communities we do business in in meaningful ways.
  • Family Owned and Operated - For over 40 years the Barnes Family has been hands on running our dealerships, get personal leadership and mentorship not some corporate text book.

At Barnes Wheaton GM we build careers. Ask about one of our many career path success stories during your interview.

The first step towards the life you want starts now. Rev the throttle, drop the clutch and apply today.