Guest Service Agent - Summer 2022

  • Ziptrek
  • Whistler, British Columbia, Canada
  • Jan 13, 2022

Job Description

Why Ziptrek?

We bring adventure and awareness of the natural environment to the beautiful mountains of Whistler Blackcomb, the best office in Whistler. It's not just a job but a lifestyle that provides you with a great environment to work, live and explore.

Watch our recruitment video!

Life of a Guest Service Agent

A Guest Service Agent builds and maintains relationships with guests and resellers on a daily basis. They are the face and ambassadors of Ziptrek, making the first & last impression to our guests whether it be by phone, email or in person.

Qualities of a Guest Service Agent

  • A Natural Connector. You possess the skills to accommodate all personalities and smoothly diffuse conflict. You understand the specific needs of guests and make educated recommendations on Ziptrek products that are the best fit for them.
  • Zest for Life. You're outgoing and genuinely enjoy helping people. You're optimistic and enjoy working in a team environment.
  • Integrity. We put an enormous amount of time into training and developing our team. In return, we rely on them to show up and deliver the experience we're renowned for.
  • Thorough. You're highly organized with great time management skills. You pay close attention to small details.
  • Savvy. You love to leverage technology and apps to help you at work and find that learning new software is a piece of cake.

Our Work Perks:
  • Increased hourly wage at $19.00 per hour
  • Extended health benefits after 3 months of full-time employment.
  • Time for Play. We love adventure. Four day work weeks to maximize your weekends.
  • Opportunities for growth.
  • Product Discounts for apparel, dining and ziplining. (and other perks)
  • Family. We'll be your work family with extended cousins in Quebec & New Zealand.

We are a guest-focused business that is seasonal in nature - during peak times we may call on our team to get outside, work additional hours and do whatever it takes to deliver the experience we are renowned for.


We have identified that COVID-19 is a risk to the health and safety of our workers and others affected by our work. We consider that vaccination is a safe and effective way to minimize the risk of infection and transmission of COVID-19 at work.

Therefore it is a condition of your employment that you are fully vaccinated against COVID-19 in accordance with the current guidance of the Ministry of Health or its successor at the commencement of your employment. You must remain fully vaccinated throughout your employment.

Please contact us if you would like to view our full COVID-19 Vaccination Policy prior to submitting your application.

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