Capilano Group
North Vancouver, British Columbia, Canada
Groups & Online Sales Representative (Reception) Department: Marketing Reports to: Ticketing & Group Sales Assistant Manager, Online Sales Coordinator Role Status: Hourly, Full-time (including weekends, holidays and Canyon Lights) What you'll do: The Groups & Online Sales Representative is part of the Sales and Marketing team at Capilano Suspension Bridge Park (CSBP) and a first point of contact for our guests via phone or email, providing administrative support to the business. Responsibilities: Answer incoming phone calls, forwarding as necessary, Respond to and fulfill guest inquiries by phone or email, Assist guests with online reservations, Assist with and respond to group bookings and inquiries, Respond to guest and group phone calls and emails within 24 hours of receiving the initial contact, Communicate effectively with operations and other departments daily to ensure that all group reservations function as planned, Assist in keeping...