Body retrieval

Company Description C. Thompson & Son is a funeral service provider committed to serving families and communities with professionalism, respect, and compassion. The organization supports clients through all aspects of end-of-life arrangements, ensuring that services are carried out with care and dignity. Team members work in a sensitive environment where discretion, reliability, and empathy are essential. The company values staff who can maintain high standards of service while handling emotionally difficult situations. C. Thompson & Son promotes safe work practices and strives to provide a supportive, team-oriented workplace.

Role Description The Body Retrieval role is a full-time, on-site position based in Kamloops, BC. This role is responsible for responding to calls from hospitals, care facilities, residences, and other locations to respectfully and safely transport deceased individuals to the funeral home. Day-to-day tasks include preparing and maintaining transport equipment and vehicles, completing required documentation, following established procedures for handling remains, and coordinating with funeral directors and other staff. The role also involves communicating courteously with families, healthcare workers, and law enforcement when present, while maintaining privacy and confidentiality. The successful candidate will adhere to health and safety regulations, support colleagues with related tasks in the preparation area, and be available for evening, night, or weekend shifts as required.

Qualifications

• Ability to safely lift, move, and transport deceased individuals and equipment, including working in confined spaces, stairways, and varied environmental conditions.
• Strong attention to detail and ability to follow established procedures, documentation requirements, and regulatory guidelines related to health, safety, and privacy.
• Professional, calm, and empathetic communication skills when interacting with grieving families, healthcare staff, and other professionals.
• Reliable time management and organizational skills, including the ability to respond promptly to calls and work flexible hours, evenings, nights, weekends, and holidays.
• Valid driver’s license with a clean driving record and confidence operating vehicles in all weather and road conditions.
• Demonstrated ability to work effectively both independently and as part of a small team in a sensitive, emotionally demanding environment.
• Comfort with handling deceased individuals and working around biological hazards, with a commitment to using appropriate protective equipment and following infection control practices.
• High school diploma or equivalent; prior experience in funeral services, healthcare support, emergency services, or related fields is an asset.
• Successful completion of background checks and any required local licensing or certifications related to funeral service operations.